Premium Carpet Cleaning

OUR 12 STEP CARPET CLEANING PROCESS

Tired of carpet cleaners over promising and under delivering? At Premier Performance Carpet Cleaning we understand how you feel. Our mission is to provide you the most thoroughly cleaned carpet you have you ever seen. Check out our 12 step cleaning process below.

1. PRE-INSPECTION

Our technician will walk through your home with you to visually inspect the carpet. He will identify potential permanent stains and give you an evaluation of expected results, as well as listen to any concerns you may have.

2. COMMERCIAL PRE-VACUUM

Dry soil is removed by thoroughly commercially power vacuuming. Removing dry soil is one of the most vitally crucial steps in any cleaning process.

3. FURNITURE MOVING

Our regular pricing includes moving sofas, chairs, tables and smaller items. Beds, dressers, and heavier pieces cost extra to move. One of our consultants can quote the exact cost to move any heavier pieces.

4. PRE-SPRAY

A preconditioning agent is applied to emulsify and break down traffic area soil and general spots for a more thorough cleaning.

5. PRE-SPOT

Difficult spots are pre-treated with special solutions to increase chances of removal.

6. PRE-GROOMING/AGITATION

A professional carpet groomer or rotary brush is used to further loosen the soil.

7. SOIL EXTRACTION AND RINSE

The carpet is then thoroughly rinsed using a powerful extraction cleaning system without over wetting the carpet or leaving a sticky residue behind.

8. NEUTRALIZER

Every carpet that we clean is pH balanced afterwards so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.

9. POST SPOT

Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions. For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet.

10. POST GROOM

Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.

11. SPEED DRY

High velocity air movers are placed on the carpet immediately after cleaning to promote faster drying.

12. POST CLEANING INSPECTION

Our technician will walk through your home with you to point out the cleaning results to make sure that you are completely thrilled with the job

Here are answers to the three most commonly asked questions we receive almost everyday.

How long should we wait to have our carpets cleaned?

magine, you have a new born baby, a roaming toddler with a sippy cup full of red Kool-Aid, or you’re an allergy sufferer; perhaps you’re the proud owner of a new puppy or kitten, or maybe you’ve just given up trying to get your kids to take their shoes off at the door. You can see that each situation is very unique. Each one of you could require a different answer to this question; however, most carpeting manufacturers recommend a professional cleaning every 12 to 18 months.

Aren't all carpet cleaning companies roughly the same?

No. As with any industry, carpet cleaners run the gamut from Bubba working out of the back of his car, to the low-price, high-volume franchises. There are five important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: Reputation, Experience, Education, Systems, and Guarantee. In addition to these values Premier Performance Carpet Cleaning has a 12 step cleaning process for maximum soil and spot removal, without over-wetting your carpet or leaving a sticky residue behind returning your carpet, as close as possible, to factory condition. Premier Performance Carpet Cleaning has a reputation that is second to none. We have an A+ rating with BBB and Angie’s List. We have been in business since 2004 and have been in over 7,000 homes. Premier Performance Carpet Cleaning is experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. Premier Performance Carpet Cleaning takes education seriously and is certified by the IICRC which is the world’s most recognized body of certification. Premier Performance Carpet Cleaning’s cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. Premier Performance Carpet Cleaning offers a 100% Money-Back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these five values and Premier Performance Carpet Cleaning’s 12-step cleaning process we are able to provide you with the most outstanding service experience ever.

What is it about Premier Performance Carpet Cleaning that makes the company so unique?

Let’s just try and pretend for a moment that the finest equipment, safest products and certified technicians in Columbus don’t even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable where you with their technicians being inside your home? These are all feelings that every single person at Premier Performance Carpet Cleaning understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to treat you, your home, your family and pets with the utmost of courtesy and care. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. And we promise to call in the event we will be more than 15 minutes past your appointed time…all because we respect you, your valuable time, and your home. The bottom line; what makes Premier Performance Carpet Cleaning so unique—is the quality of the whole experience, from the moment we meet until we say “good bye and thank you.” We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.

Experience the quality of Premier Performance Carpet Cleaning services, and you’ll see for yourself why the difference between us and all our competitors is obvious!